Professional Resume

Award-winning U.S. Marine journalist and public affairs specialist with more than a decade of experience in crafting stories and delivering impactful messages. Skilled content-creator with both formal and on-the-job training, including print and photojournalism, content creation, layout and design editing, copy editing, videography, media relations, branding, and social-media management. Passionate about delivering high-quality content that truly resonates with the audience.

CORE COMPETENCIES

Copywriting · Creative Content · Layout and Design · Copy Editing · Social Media Communications · Website Design

Digital Marketing · Journalism · Photography · Audio-Visual Production · Cross-functional Coordination

PROFESSIONAL EXPERIENCE

Outpace SEO Jan 2022 – Present

Content Specialist / Copywriter

Crafted articles for digital publication, blog content, SEO writing, press releases, and case studies.

Skills: Copywriting · Content Creation · Web Content Writing

Spectrio, LLC Feb 2016 – Present

Creative Content Specialist / Production Management

Created professional copy for various mediums, including on hold messaging, web videos, and digital signage. Ensured consistent and targeted creation and deployment of audio productions by coordinating with client care specialists, voice talents, studio engineers, and technical support. Provided daily customer service and support, adapting to various needs, issues, and concerns with agility and genuine desire to support their vision. Authored operational procedures documentation and conducted related employee training.

Skills: Audio-Visual Production · Live Event Production · Work Under Pressure · Inclusive Team Leadership

Central Christian Church of Arizona Oct 2018 – Jan 2020

Site Producer

Balanced the needs of the customer and the business by providing exceptional customer service, made possible through a deep knowledge of brands and products. Provided tailored recommendations after employing active listening, resulting in increased customer satisfaction and loyalty. Fostered a positive team environment that led to better store cleanliness and organization. Managed the inventory process for time-sensitive departments.

Skills: Work Under Pressure · Adaptability · Customer Engagement · Inventory Management

EDUCATION

ARIZONA STATE UNIVERSITY, Tempe, AZ

Bachelor of Arts (English), Summa Cum Laude, 2011-2012

Activities and Societies: Superstition Review, ASU Writing Center at Metro Tech High School

MESA COMMUNITY COLLEGE, Mesa, AZ

Associates in Arts with High Distinction, English, 2008 - 2011

DEFENSE INFORMATION SCHOOL, Ft. Meade, MD

Digital Multimedia Course (Layout and Design), 2006